Dear sister
I wish I could help you with your little research but unfortunately I don't have that much knowledge of how hospitals are run
So I'll try to help with what I notice or see as a normal patient who from time to time requires medical care or service
Regarding your question about insurance
I think insured patients receive the same treatment as the uninsured ones have .It's just that uninsured ones might have to pay a great amount of money in times of critical cases when they have to be hospitalized for long periods comparing to insured patients who have a full or partial coverage of their expenses
Racial discrimination is found everywhere so I really won't be suprised if we found it also in hospitals where all people should be treated equally no matter what race or color they belong to
As a patient I think the most important thing I want to find in the place where I seek medical help is good physician - patient communication
Next comes the following
Sufficient time spent by physicians with their patients
Prompt appointement with physicians
Well - organised & satisfied staff
Friendly staff
Timely reminders for routine check - ups
Efficiant system of medical record keeping
Personal & human relationship between superior & subordinates
Uncomplicated billing procedure,clear and concise statements of service rendered
To be honest I found all of the above good qualities in the INTERNATIONAL MEDICAL CENTER in Jeddah
I had a chance to see how all of the staff are being very friendly and cooperative may be because it's still new
But I hope if they could keep their good spirit
Sorry but that was all I know
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